Privacy Policy

1. Introduction

Songyuan Guangqian Network Technology Co., Ltd., operating as Wide Grace, with its registered address at Room C0232, Fourth Floor, Commercial Building No. 2, Boxue Road Commercial Complex, Ningjiang District, Songyuan, 131000, China, is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By accessing or using our website at widegrace.mom, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, you must discontinue use of our website and services immediately.

2. Scope

This Privacy Policy applies to:

• Visitors to our website at widegrace.mom and any subdomains.
• Individuals who contact us via email, telephone, or our online contact form.
• Prospective and current clients who engage us for computer systems design, network architecture, digital infrastructure consulting, or managed operations services.

This Privacy Policy does not apply to third-party websites, applications, or services that may be linked from our website. We encourage you to review the privacy policies of any third-party services you interact with.

3. Information We Collect

3.1 Information You Provide Voluntarily

We collect information that you voluntarily provide when you:

• Submit a message through our online contact form, including your name, email address, subject line, and message content.
• Send us an email at serve@widegrace.mom or any other email address we publish.
• Call our published telephone number, +1 (719) 732-0729.
• Enter into a business relationship with us, which may involve sharing company details, technical requirements, and contact information for key personnel.

3.2 Information Collected Automatically

When you visit our website, our hosting infrastructure may automatically collect certain technical information, including:

• Your IP address and inferred geographic region.
• Browser type and version, operating system, and device type.
• Referring URL, pages visited, and time spent on each page.
• Timestamp of your visit and HTTP status codes.

This information is collected via standard server access logs. We do not use browser cookies, tracking pixels, fingerprinting scripts, or any client-side analytics or advertising technology on this website.

3.3 Information We Do Not Collect

We do not knowingly collect:

• Sensitive personal data as defined by applicable data protection laws, including but not limited to government-issued identification numbers, financial account credentials, health information, biometric data, or information about known or suspected criminal offenses.
• Personal data from individuals under the age of 18. Our website and services are not directed at minors.

4. How We Use Your Information

We use the information we collect for the following purposes:

1. To respond to inquiries: When you contact us via our form, email, or phone, we use the information you provide to understand your needs and respond appropriately.
2. To deliver our services: If you engage us, we use your information to perform the contracted services, including system design, network architecture, consulting, and managed operations.
3. To communicate with clients: We may send service-related communications, including project updates, invoices, and maintenance notifications.
4. To improve our website: We analyze aggregated, anonymized server log data to understand traffic patterns and improve site performance and content.
5. To comply with legal obligations: We may process your information as required by applicable laws, regulations, or lawful requests from governmental authorities.
6. To protect our rights: We may use information to enforce our Terms of Service, prevent fraud or abuse, and defend against legal claims.

We do not use your personal information for automated decision-making or profiling that produces legal effects or similarly significant effects.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

1. Service providers: We may engage third-party vendors to perform functions on our behalf, such as website hosting, email delivery, and IT infrastructure. These providers are contractually bound to process data only on our instructions and to implement appropriate security measures.
2. Legal compliance: We may disclose information if required by law, regulation, court order, subpoena, or other lawful governmental request. We will make reasonable efforts to notify you of such disclosure unless prohibited by law.
3. Business transfers: In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your information may be transferred to the successor entity. You will be notified of any such change in ownership or control.
4. Protection of rights: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others; to investigate fraud; or to respond to a government request.
5. With your consent: We may share your information for any other purpose with your explicit consent.

6. Data Retention

We retain personal information only for as long as is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention criteria include:

• Contact form submissions and email correspondence: Retained for the duration of the relevant business relationship plus 24 months after the last interaction, unless a longer period is required for legal or contractual reasons.
• Server access logs: Retained for a maximum of 90 days, after which they are automatically purged.
• Client project records: Retained for the duration of the engagement plus the applicable statute of limitations for contractual claims under Chinese law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your browser and our servers.
• Access controls that restrict personal data to authorized personnel who require it to perform their duties.
• Regular review of our data collection, storage, and processing practices.

However, no method of electronic storage or transmission over the Internet is entirely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: The right to request confirmation of whether we process your personal data and, if so, to obtain a copy of that data.
• Rectification: The right to request correction of inaccurate or incomplete personal data.
• Erasure: The right to request deletion of your personal data, subject to legal retention obligations.
• Restriction: The right to request limitation of processing under certain circumstances.
• Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Objection: The right to object to processing based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at serve@widegrace.mom. We will respond to your request within the timeframe required by applicable law. We may require verification of your identity before processing your request.

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

9. International Data Transfers

Songyuan Guangqian Network Technology Co., Ltd. is headquartered in the People's Republic of China. Information we collect may be stored and processed on servers located in China or in other jurisdictions where we or our service providers maintain facilities. By using our website or services, you acknowledge that your information may be transferred across international borders.

When we transfer personal data internationally, we implement appropriate safeguards in accordance with applicable data protection laws to ensure an adequate level of protection.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a person under 18 has provided us with personal information, we will take steps to delete such information promptly. If you believe a minor has provided us with personal data, please contact us at serve@widegrace.mom.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or for other operational reasons. When we make material changes, we will:

• Post the revised Privacy Policy on this page with an updated effective date.
• Display a prominent notice on our website for a reasonable period after the change takes effect.

We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: